Information We Collect

We collect the following personal information from our customers:

• Full Name - To identify you and communicate personally
• Phone Number - For appointment scheduling and urgent communications
• Email Address - To send inspection confirmations and follow-up information
• Property Address - To locate your property for inspection services

How We Use Your Information

We use your personal information for the following purposes:

• Scheduling and confirming roof inspection appointments
• Communicating about your roofing needs and service requests
• Providing estimates and follow-up information
• Responding to inquiries about our services
• Customer service and support

SMS Communications

When you opt-in to receive SMS messages from Skyline Roofing Co., we use your phone number to send you:

• Inspection appointment confirmations and reminders
• Updates about your service request
• Follow-up communications about scheduled appointments

We Value Your Privacy

Your SMS opt-in data is NEVER shared, sold, or disclosed to any third parties. Your phone number is used solely for communications directly from Skyline Roofing Co. regarding your roofing inspection and appointment scheduling.

Message Frequency

Message frequency varies based on your service needs. You may receive:

• 1-2 messages for appointment confirmation
• 1-2 reminder messages before your scheduled inspection
• Occasional follow-up messages regarding your inspection results

Standard message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You can unsubscribe from SMS communications at any time by:

• Replying STOP to any SMS message you receive from us
• Contacting us directly at (555) 123-4567
• Emailing us at [email protected]

For HELP with SMS communications, reply HELP to any message or contact us directly.

Data Protection Practices

We take the security of your personal information seriously and implement the following protective measures:

• Secure data storage with industry-standard encryption
• Limited employee access to customer information
• Regular security assessments and updates
• No sharing or selling of customer data to third parties for marketing
• Retention of customer information only as long as needed for service

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: (555) 123-4567
• Email: [email protected]
• Address: 123 Roofing Lane, City, State 12345